Warranty
Aluminum Frame – Five (5) Years (Commercial)
If the extruded aluminum frame fails structurally (i.e., broken frame or welds) within five (5) years in a commercial setting - from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available, or in a similar style if color has been discontinued. Stamped aluminum tabletops carry the same warranty as extruded aluminum frames. (Some of exclusions may apply)
Teak Furniture –Three (3) Years (Commercial)
If the teak furniture fails structurally (i.e., broken frame) within three (3) years in a commercial setting - from the date of purchase, we will at factory option, replace or repair the product in the original color and style, if available, or in a similar color and style if the original has been discontinued. Warranty does not apply to checking (cracks) in wood; checking may appear when wood is exposed to the elements and is considered entirely natural. (Some of exclusions may apply)
Steel Frame –Three (3) Years (Commercial)
If the stainless steel furniture frame fails structurally (i.e., broken frame or welds) within fifteen (15) years residential - five (5) years in a commercial setting - from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available, or in a similar style if color has been discontinued. No warranty within 1 mile from coastline. (Some of exclusions may apply)
Finishes –Tree (3) Years (Commercial)
If the finish peels or blisters within three (3) years in a commercial setting - from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available or in a similar style if color has been discontinued. No warranty within 1 mile from coastline for steel products. (Some of exclusions may apply)
FABRIC ON CUSHIONS AND UMBRELLAS – Five (5) Years (Brand Sunbrella) - Two (2) Years (Our brand)
If the fabric on a cushion or umbrella tears, mildews, or fades excessively within five (5) years - Two (2) years in a commercial setting - from the date of purchase, we will repair or replace the fabric in the original color and pattern if available or in a similar color and pattern if the original has been discontinued. Cushion foam has a two (2) year warranty. (Some of exclusions may apply)
SLING – Three (3) Years (Serge Ferrari Batyline) and Two (2) Years (Our band)
If the sling tears, mildews, or fades excessively within three (3) years in a commercial setting - from the date of purchase, we will repair or replace the sling in the original color and pattern if available or in a similar color and pattern if the original has been discontinued. Variations in sling construction result in variations in sag and sag recovery. Such variations in sag and sag recovery are specifically excluded from this warranty. The warranty for excessive sling sag is one (1) year. (Some of exclusions may apply)
UMBRELLAS AND UMBRELLA BASES –Three (3) Years (Commercial)
If an umbrella or umbrella base fails structurally within three (3) years in a commercial setting - from the date of purchase, we will at factory option, repair or replace the umbrella or umbrella base, in the original color or style, if available, or in a similar style if the color has been discontinued. BARCONNI does not recommend the use of any collapsible shade structure in sustain winds over 40 MPH. Umbrellas should be closed or secured during these conditions. BARCONNI will only warranty products that are properly secured to an adequate base or anchoring point. BARCONNI will not warranty product damaged from contact with the ground or objects which occurred as a result of sudden and severe weather events or any other act of nature. (Some of exclusions may apply)
COMPONENT PARTS –One (1) Year (Commercial)
If a component part (glide, bolt, wheel, etc.) fails due to manufacturing defect within one (1) year in a commercial setting - from the date of purchase, we will at factory option, repair or replace the part, in the original color and style if available, or in a similar color and style if the original has been discontinued. (Some of exclusions may apply)
COMPOSITE OR STONE TOPS - Three (3) Years (Commercial)
If a composite tabletop fails structurally within three (3) years in a commercial setting - from the date of purchase, we will, at factory option, repair or replace the table top, in the original color and style if available, or in a similar color and style if original has been discontinued. Some composites may fade when exposed to direct sunlight. This fading is excluded from the warranty. See other exclusions under the Exclusions section. (Some of exclusions may apply)
LIMITED WARRANTY
This warranty is a limited warranty, and applies to the original purchaser only. Proof of purchase is required. Photographs may be required in certain instances. Warranty coverage begins on the date of purchase. In some cases, there will be a pro-rated charge for the time the product was in use. Freight charges are not covered under warranty.
EXCLUSIONS
Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not limited to, freezing or high winds), extreme climate conditions, suntan oil or other chemicals, normal fading, scratching, or chipping of the finish, fading, weathering or staining or discoloration of furniture, accidental damage repair or modifications by consumer, glass breakage; normal wear and tear are excluded from the warranty.
MAINTENANCE & SECURITY
Our production are made using only materials of high quality to guarantee a long useful life of the products. In order to provide a durable and safe use to the product, please follow the following recommendations:
• All our products are suitable for indoor and outdoor use.
• The continuous exposure to the sun (especially for the dark colors) can cause burning injuries by direct contact with your skin. To avoid this, please check the temperature of the furniture in case of long-term exposure to the strong sun.
• Place the item on a flat surface without inclination to avoid uncontrolled movements.
• Keep the item far from excessive heat sources.
• The product is not a toy. To avoid accidents, do not to allow children to play with it.
• Never use abrasive or corrosive cleaning products.
• To conserve the product, it is recommended to use the cover for every item.
• Winter Storage - All furniture should be stored in an upright position to allow for proper water drainage. Storing furniture upside-down may cause water to accumulate and freeze inside the frame, causing serious structural damage that is not covered by warranty.
If the extruded aluminum frame fails structurally (i.e., broken frame or welds) within five (5) years in a commercial setting - from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available, or in a similar style if color has been discontinued. Stamped aluminum tabletops carry the same warranty as extruded aluminum frames. (Some of exclusions may apply)
Teak Furniture –Three (3) Years (Commercial)
If the teak furniture fails structurally (i.e., broken frame) within three (3) years in a commercial setting - from the date of purchase, we will at factory option, replace or repair the product in the original color and style, if available, or in a similar color and style if the original has been discontinued. Warranty does not apply to checking (cracks) in wood; checking may appear when wood is exposed to the elements and is considered entirely natural. (Some of exclusions may apply)
Steel Frame –Three (3) Years (Commercial)
If the stainless steel furniture frame fails structurally (i.e., broken frame or welds) within fifteen (15) years residential - five (5) years in a commercial setting - from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available, or in a similar style if color has been discontinued. No warranty within 1 mile from coastline. (Some of exclusions may apply)
Finishes –Tree (3) Years (Commercial)
If the finish peels or blisters within three (3) years in a commercial setting - from the date of purchase, we will at factory option, replace, repair or refinish the frame in the original color and style, if available or in a similar style if color has been discontinued. No warranty within 1 mile from coastline for steel products. (Some of exclusions may apply)
FABRIC ON CUSHIONS AND UMBRELLAS – Five (5) Years (Brand Sunbrella) - Two (2) Years (Our brand)
If the fabric on a cushion or umbrella tears, mildews, or fades excessively within five (5) years - Two (2) years in a commercial setting - from the date of purchase, we will repair or replace the fabric in the original color and pattern if available or in a similar color and pattern if the original has been discontinued. Cushion foam has a two (2) year warranty. (Some of exclusions may apply)
SLING – Three (3) Years (Serge Ferrari Batyline) and Two (2) Years (Our band)
If the sling tears, mildews, or fades excessively within three (3) years in a commercial setting - from the date of purchase, we will repair or replace the sling in the original color and pattern if available or in a similar color and pattern if the original has been discontinued. Variations in sling construction result in variations in sag and sag recovery. Such variations in sag and sag recovery are specifically excluded from this warranty. The warranty for excessive sling sag is one (1) year. (Some of exclusions may apply)
UMBRELLAS AND UMBRELLA BASES –Three (3) Years (Commercial)
If an umbrella or umbrella base fails structurally within three (3) years in a commercial setting - from the date of purchase, we will at factory option, repair or replace the umbrella or umbrella base, in the original color or style, if available, or in a similar style if the color has been discontinued. BARCONNI does not recommend the use of any collapsible shade structure in sustain winds over 40 MPH. Umbrellas should be closed or secured during these conditions. BARCONNI will only warranty products that are properly secured to an adequate base or anchoring point. BARCONNI will not warranty product damaged from contact with the ground or objects which occurred as a result of sudden and severe weather events or any other act of nature. (Some of exclusions may apply)
COMPONENT PARTS –One (1) Year (Commercial)
If a component part (glide, bolt, wheel, etc.) fails due to manufacturing defect within one (1) year in a commercial setting - from the date of purchase, we will at factory option, repair or replace the part, in the original color and style if available, or in a similar color and style if the original has been discontinued. (Some of exclusions may apply)
COMPOSITE OR STONE TOPS - Three (3) Years (Commercial)
If a composite tabletop fails structurally within three (3) years in a commercial setting - from the date of purchase, we will, at factory option, repair or replace the table top, in the original color and style if available, or in a similar color and style if original has been discontinued. Some composites may fade when exposed to direct sunlight. This fading is excluded from the warranty. See other exclusions under the Exclusions section. (Some of exclusions may apply)
LIMITED WARRANTY
This warranty is a limited warranty, and applies to the original purchaser only. Proof of purchase is required. Photographs may be required in certain instances. Warranty coverage begins on the date of purchase. In some cases, there will be a pro-rated charge for the time the product was in use. Freight charges are not covered under warranty.
EXCLUSIONS
Failure caused by unreasonable or abusive use, fire, freight damage, acts of nature (such as, but not limited to, freezing or high winds), extreme climate conditions, suntan oil or other chemicals, normal fading, scratching, or chipping of the finish, fading, weathering or staining or discoloration of furniture, accidental damage repair or modifications by consumer, glass breakage; normal wear and tear are excluded from the warranty.
MAINTENANCE & SECURITY
Our production are made using only materials of high quality to guarantee a long useful life of the products. In order to provide a durable and safe use to the product, please follow the following recommendations:
• All our products are suitable for indoor and outdoor use.
• The continuous exposure to the sun (especially for the dark colors) can cause burning injuries by direct contact with your skin. To avoid this, please check the temperature of the furniture in case of long-term exposure to the strong sun.
• Place the item on a flat surface without inclination to avoid uncontrolled movements.
• Keep the item far from excessive heat sources.
• The product is not a toy. To avoid accidents, do not to allow children to play with it.
• Never use abrasive or corrosive cleaning products.
• To conserve the product, it is recommended to use the cover for every item.
• Winter Storage - All furniture should be stored in an upright position to allow for proper water drainage. Storing furniture upside-down may cause water to accumulate and freeze inside the frame, causing serious structural damage that is not covered by warranty.
Materials
Our furniture requires only a minimal amount of maintenance. It is easily cleaned with a garden hose.
Occasionally it can be wiped down with a damp cloth and mild dishwashing soap if it gets excessively dirty.
Other materials that are used for manufacturing outdoor furniture do not hold up in bad weather or in harsh climates. It comes in many different styles and colors so it can fit into just about every decoration or motif. It is a great addition to any porch, patio, deck or outdoor space.
Properties
• UV resistant
• Environmentally friendly
• Weatherproof
• High tensile strength
• Chemical resistant
• Colorfast
Occasionally it can be wiped down with a damp cloth and mild dishwashing soap if it gets excessively dirty.
Other materials that are used for manufacturing outdoor furniture do not hold up in bad weather or in harsh climates. It comes in many different styles and colors so it can fit into just about every decoration or motif. It is a great addition to any porch, patio, deck or outdoor space.
Properties
• UV resistant
• Environmentally friendly
• Weatherproof
• High tensile strength
• Chemical resistant
• Colorfast
Care & Maintenance
General Cleaning
• Brush off any loose dirt.
• Prepare a cleaning solution of 2 ounces (1/4 cup) mild soap per gallon of lukewarm water.
• Use a sponge or a soft bristle brush to clean.
• Allow cleaning solution to soak into fabric.
• Rinse thoroughly to remove all soap residue.
• Allow fabric to air dry.
SLING
• Brush off any loose dirt with a soft, non-metallic brush; vacuum if needed.
• Prepare a cleaning solution of 2 ounces (1/4 cup) mild soap per gallon of lukewarm water.
• Wash with a soft brush or a sponge.
• Rinse copiously (spray) with clean water.
• Allow the fabric to dry completely in the open air, well spread out.
• Note: If the textile can be removed from its base, it may be machine-cleaned at a temperature less than 40º C.
Warning:
Some spots may be hard to get rid of using the above cleaning procedure. Their properties may make them un-cleanable by the usual methods and it may be necessary to use products that can be harmful to textiles. So before using them, it is advisable to consider whether you really need to. You may need the services of a specialist. Generally speaking, you should not use solvents or abrasives. The resistance of our textiles to chemicals depends on a number of factors such as the form of the chemicals (solid, liquid or gaseous), temperature, concentration and contact time. In some cases, a mixture of cleaning agents can be harmful even though each product on its own is not. Consequently the following products are prohibited:
• Abrasives of any sort, powders, pastes, liquids, abrasive sponges and pressured steam generators.
• Organic chemical products such as acetone, petrol, benzene fuel oil, kerosene, perchlorethylene, terebenthine, toluene, trichlorethylene and petroleum.
• Inorganic chemical products such as ammonia, nitric acid, sulphuric acid, acetic acid, hydrochloric acid, soda, cauctic soda and bleach water.
• Brush off any loose dirt.
• Prepare a cleaning solution of 2 ounces (1/4 cup) mild soap per gallon of lukewarm water.
• Use a sponge or a soft bristle brush to clean.
• Allow cleaning solution to soak into fabric.
• Rinse thoroughly to remove all soap residue.
• Allow fabric to air dry.
SLING
• Brush off any loose dirt with a soft, non-metallic brush; vacuum if needed.
• Prepare a cleaning solution of 2 ounces (1/4 cup) mild soap per gallon of lukewarm water.
• Wash with a soft brush or a sponge.
• Rinse copiously (spray) with clean water.
• Allow the fabric to dry completely in the open air, well spread out.
• Note: If the textile can be removed from its base, it may be machine-cleaned at a temperature less than 40º C.
Warning:
Some spots may be hard to get rid of using the above cleaning procedure. Their properties may make them un-cleanable by the usual methods and it may be necessary to use products that can be harmful to textiles. So before using them, it is advisable to consider whether you really need to. You may need the services of a specialist. Generally speaking, you should not use solvents or abrasives. The resistance of our textiles to chemicals depends on a number of factors such as the form of the chemicals (solid, liquid or gaseous), temperature, concentration and contact time. In some cases, a mixture of cleaning agents can be harmful even though each product on its own is not. Consequently the following products are prohibited:
• Abrasives of any sort, powders, pastes, liquids, abrasive sponges and pressured steam generators.
• Organic chemical products such as acetone, petrol, benzene fuel oil, kerosene, perchlorethylene, terebenthine, toluene, trichlorethylene and petroleum.
• Inorganic chemical products such as ammonia, nitric acid, sulphuric acid, acetic acid, hydrochloric acid, soda, cauctic soda and bleach water.